FAQ
Ordering
Why are you closing?
Im getting married and moving to Australia! Time to start a new adventure
What sizes are our bracelets?
Our bracelets are all 6.5inches. With the elastic string it fits from about an 8yr old girl and up!
Boyfriend bracelets are made larger for Men's wrist and are 7.75inches long.
Can I cancel my order?
We completely get it, we change our minds too!
We made an one hour cancelation Window. Please feel free to reach out within that time frame! If you missed that window we are unable to alter or cancel it at this time.
We hope to have a cancellation window one day in the future.
Can I return an Item?
Sadly we don't accept returns at the moment.
However if there's any problem with your order please reach out!
Can I wear it in the water?
YES! We love swimming and never take off our jewelry.
However if you wear it just as much as we do normal discoloration will happen over time.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
How long does it take to get my order?
We want you to get your order ASAP!
We will have your order in the mail within 3-5 Business days, from there it can take another 5 days for the mail man to deliver it safely to you.
International orders may take 2-3 business weeks to arrive.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Sadly we currently only ship to the USA, hopefully we can ship to more countries in the future !
Get in touch
Have questions about your order, or a general enquiry?
